Overview

June 18
10AM PT, 1PM ET

Register

Across the country, juvenile justice agencies navigate a complex and disparate legal system — from case management and compliance to cross-agency collaboration and community outcomes. Yet many systems in use today were built for adult services, leaving a critical gap in how services are delivered to young people and the tailored care plans to support them. Join Government Technology, Salesforce, Slack and Tableau for a live discussion focused on how local government agencies — especially Juvenile courts and probation — can take a youth-centered approach using configurable platform technology.  

We’ll explore: 

  • Why juvenile justice workflows demand more than one-size-fits-all software 
  • How local governments are using Salesforce to integrate child welfare and justice systems 
  • Lessons from agencies using platform-based approaches 
  • How to improve outcomes by connecting services, not just systems 

This session will offer actionable insights on how technology can support community-based juvenile justice. 

Speakers

Russ Nichols headshot

Russ Nichols — Moderator

Senior Fellow, Center for Digital Government

Russ Nichols’ public service spanned over 32 years and included management and executive positions with the California Department of Forestry and Fire Protection, the California State Controller’s Office, and the Employment Development Department. In 2015, Nichols was appointed by Governor Jerry Brown as the California Department of Corrections and Rehabilitation Chief Information Officer and Director of Enterprise Information Services. While serving at the Department of Corrections and Rehabilitation, Nichols also served as a board member for the Corrections Technology Association and served as CTA President from 2019 to 2021. In February 2021, Governor Gavin Newsom appointed Nichols Deputy State CIO and Chief Deputy Director at California Department of Technology. Prior to retirement, Nichols also served as Acting State CIO and CDT Director for several months.

Sabih Khan headshot

Sabih Khan

Global Industry Lead & Advisor, Public Safety & Justice, Salesforce

Sabih Khan currently serves as the Global Industry Leader for Public Safety and Justice at Salesforce. In this role, he serves as a subject matter expert for the company and its customers in technologies—specifically within the areas of digital transformation, business automation, AI, data analytics, and data management. In addition, he leads Salesforce’s go-to-market strategy in technology solutions for public safety agencies across the country. Sabih spent 15 years working in various public safety roles, 10 of which were as a sworn officer. Most recently, he served as the Deputy Chief of the Strategic Initiatives Division at the Chicago Police Department (CPD). Within this role, he led a significant number of wide-ranging initiatives in the nation’s second-largest police department, including its supply chain and logistics response to the COVID-19 pandemic in early 2020. He also oversaw CPD’s transformation toward a mobile-only workforce with Samsung DeX. Earlier in his tenure at CPD, he led the development and management of the department’s technology and data analytics strategy while also overseeing multiple divisions such as Information Services, Data Analytics, Evidence and Recovered Property, Records, Facilities Management, and General Support.

Amy Miller headshot

Amy Miller

Juvenile Justice Consultant

Amy began her career with the State of Texas in 1992 providing direct supervision to people with intellectual and physical disabilities at the Mexia State Supported living center. During her 32-year career with the state in both the Texas Department of Aging and Disability Services and the Texas Juvenile Justice Department, she has worked in facilities as a direct supervision worker, trainer, case manager, case management supervisor, administrative director, and facility director and at the agency level as a programs analyst and supervisor, grants manager, and division director. Her final role before retiring in 2023 was the Director of Juvenile Probation for TJJD. In this role, she collaborated with the legislature, state agencies, and probation departments across Texas to establish strategic priorities for the system, administer $250 million in annual grant funds, and provide training and technical assistance. After retiring from the state, she served as the Deputy Director of Executive and Administrative Services for Dallas County Juvenile Probation before joining eNoble. With over 30 years of experience in public administration, Amy has a strong background in leadership, facility administration, case management, non-profit programs, organizational development, and grants management. In her personal life, she has served her community as representative on the Heart of Texas Council of Government’s Steering Committee, as a founding member of the Wortham Area Chamber of Commerce, and as a founder of the Wortham Blues Festival.

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